Minfos provides up to date product information sourced from the wholesaler or supplier.
There are three types of product updates provided by Minfos:

  • Monthly Wholesaler updates (Symbion, Sigma, API)
  • Supplier MNPN updates (direct suppliers)
  • Symbion Daily updates (incremental changes)

You can choose to manually manage these product updates or automate them to apply when available.
Updates for direct suppliers that you interact with regularly should be collected each time a new update is available, therefore applying automatic updates for these suppliers is recommended. This ensures that your Minfos database contains the most up to date product information from relevant suppliers.

Wholesaler updates

Wholesaler updates add new product information and update existing product details, such as supplier PDE, barcodes, shelf pack values and retail units. This update will not change your current product description, retail pricing or current unit costs.

The following Wholesalers supply updated to Minfos:

  • Symbion Pty Ltd (06080)
  • A.P.I Retail File (01163)
  • Sigma Company Ltd (19090).
  • Terry White Chemmart Management (20062) (If applicable)

The content within the wholesaler update is sourced directly from the Wholesaler.

It is recommended that you apply automatic updates for your preferred wholesaler. This will ensure you get the most current wholesaler product information as it becomes available. For instructions, refer to Automatic Wholesaler updates.

If you choose to continue to apply your wholesaler updates manually, we recommend that these are applied monthly to ensure your Minfos database contains current product information from the relevant wholesaler. For instructions, refer to Manual Wholesaler updates.

Direct Supplier MNPN updates

Direct Supplier MNPN updates will add new product information, update existing product descriptions and supplier details, such as PDE and barcodes. These updates do not change retail or cost prices.
Updates for direct suppliers that you interact with regularly should be collected each time a new update is available, therefore applying automatic updates for these suppliers is recommended. This ensures that your Minfos database contains the most up to date product information from relevant suppliers. For instructions, refer to Automatic Direct Supplier MNPN updates.

If you choose to continue to apply your Direct Supplier MNPN updates manually, we recommend that these are applied before invoices are collected to ensure your Minfos database contains current product information from the relevant suppliers. For instructions, refer to Manual Direct Supplier MNPN updates.
To view a list of Direct Suppliers that provide product information to Minfos refer to Minfos Maintained Suppliers.

Symbion Daily MNPN updates

Symbion Daily MNPN Updates will add new product information and update existing product information, e.g. alternate barcodes and PDEs. This update will not change your retail pricing or current unit costs.
It is recommended that you set up automatic updates for Symbion Daily updates to ensure that you have the most recent product information available. For instructions, refer to Automatic Symbion Daily MNPN updates.

If you continue to run manual Symbion Daily updates we recommend these are run at least twice a week. For instructions, refer to Manual Symbion Daily updates.

Troubleshooting

If a supplier file is unavailable the following prompt will be displayed:

1. Please refer to the document Direct Supplier Maintained by Minfos to ensure the supplier is currently maintained by Minfos.

  1. If the supplier is on the list please check you have correctly subscribed to the supplier.
  2. If the supplier is not on the list