When configured and a new PBS rejection is received, the PBS Online Panel Display on the Dispense Form will flash (the background colour will alternate in two second intervals) between:
and
The flashing will stop when you:
- Edit the rejected script, correct the issue causing the rejection and save and process the script (re-submit to PBS Online) or,
- Open the List of Rejected/Pending Scripts window (Show Errors checkbox checked) to view the PBS Rejection. You do not need to action the rejection at this time, but the visual alert will cease on the Dispense Form on all workstations
Note: Opening the List of Rejected/Pending Scripts window (with only Show Warnings checked by default) will NOT remove the visual alert.
The visual alert will also display when you open the Dispense Form and there are rejection/s in the List of Rejected/Pending Scripts window (Show Errors checkbox checked) that have not been viewed.
Configure the visual PBS rejection alert
From Dispense Pro:
1. Click the Maintenance menu and select D. Configuration.
The Configuration window is displayed.
2. Click the Dispense/Customer tab.
3. From the Dispense - Screen/Display Options, check the Alert for PBS Rejections checkbox.
4. Click OK to save.
If you are not finding the rejection alerts as responsive as you would like, refer to PBS Online Status Panel Display refresh rate