The Account Payment Reconciliation option allows you to reconcile account payments that have been received via methods other than Direct Debit e.g. Bank Transfer. This option replaces the need to process each Bank Transfer/Direct Deposit Account Payment via the Till module on a non-till workstation.

Tip: Refer to Set Up Business for Direct Debit for information on Direct Debit in Minfos.

From the Customer Management module:

1. Click the Functions menu and select 7. Account Payment Reconciliation.

The Account Payment Reconciliation window is displayed.

2. By default only customers with an outstanding balance are displayed as well as their current outstanding balance. Uncheck the Hide Paid Accounts checkbox to display all account customers.

3. If required, click the Facility dropdown and select Nursing Home, Hospital or Third Party. The list is updated to display all customers assigned to a facility. You can drill down further to a specific facility by entering the facility name, ID or code and pressing [Tab].

4. Select the accounts you want to mark as 1. Pay. You can do this several ways:

• Highlight a single account with the keyboard arrow keys and then click Mark Pay
• To highlight multiple accounts by hold down [Shift] or [Ctrl] and click the customer, and then click Mark Pay
• Click the corresponding Amount Paying field and enter the amount the customer paid, the Action is updated to 1.Pay

• Click Select All (click Deselect All to unhighlight)

The Total displays the total amount for all customers with the Action set to 1. Pay.

5. Click OK to perform the Action marked against the accounts. 

The Summary is displayed.

• A transaction will be made against each account for the amount shown using the General clerk code

• The Direct Deposit credit card will be used to record the transactions on the Till Summary