When your pharmacy has surcharges configured for card payments, the surcharge will be calculated on the Credit Menu window, which will display the surcharge value. The surcharge will also be printed on the docket.
In split sales, where multiple cards are used for payment, the surcharge will only apply to the value charged to that card.
Surcharge on a credit card
From the Till:
1. Add the items to the sales basket.
2. Click Credit from the payment options.
The Credit Card menu window is displayed, listing payment options. The Surcharge column displays each card that will incur a surcharge. It displays the configured percentage.
3. Click the applicable card.
The surcharge is added to the Card Total which will be charged to the customer.
Note: By default PBS scripts are automatically excluded from accruing the credit card surcharge when these scripts are sold at the till. You can configure Minfos to apply the credit card surcharge to the full transaction. Refer to Apply Credit Card Surcharges to all items in the sales basket for more information.
4. If you have not already advised the customer of the surcharge, this is an appropriate time to do so.
a. If you do not have integrated EFTPOS, manually enter the Card Total amount into your EFTPOS pinpad.
5. Click Enter to process the payment.
6. Once processed, the Change window is displayed, including the surcharge amount.
Surcharge on EFTPOS
From the Till:
1. Add the items to the sales basket.
2. Click EFTPOS from the payment options.
The EFTPOS window is displayed. The Surcharge is displayed and is added to the Eftpos Total field.
Note: By default PBS scripts are automatically excluded from accruing the credit card surcharge when these scripts are sold at the till. You can configure Minfos to apply the credit card surcharge to the full transaction. Refer to Apply Credit Card Surcharges to all items in the sales basket for more information.
3. If you have not already advised the customer of the surcharge, this is an appropriate time to do so.
a. If you do not have integrated EFTPOS, manually enter Eftpos Total amount into your EFTPOS pinpad.
4. Click Enter to process the payment.
5. Once processed, the Change window is displayed, including the surcharge amount.
Docket example with a card surcharge
