You can add a product note or information to a stock card and have it display at the till, in dispense and when adding a product to an order, if required.

This can be useful in alerting pharmacy staff to a specific action that might need to be taken for that product. For example, short dated products, products that are no longer stocked, or products that are or are about to be discontinued. 

Any product in the database can have info added - including prescription only items.

Product info can be added from:

  • Product Maintenance
  • Order Editing in Order Maintenance
  • Product Quick Fix

Product info can display in:

  • The till, when a product is added to a transaction
  • The dispense form, when a drug is selected
  • Order editing, when a product is added to an order

Note: When Product Info has been added to a stock card and it has been selected to display, press [Enter] or click Okay to close the Product Info window.

Ensure your retail staff are aware they may see extra prompts at the till that need to be closed before they scan the next product into the transaction. 

Ensure your dispensary staff are aware they may see extra prompts after they have selected a drug to dispense that needs to be closed before they can enter the directions. 

Ensure your stock controller is aware they may see extra prompts when adding a product to an order that needs to be closed before they can add the next product. 

Add Product Info to a stock card

From Product Maintenance, Order Editing or Product Quick Fix:

1. Highlight the required product and click Info.

The Product Info window is displayed.

2. Enter the required product information.

a. Check the Dispense checkbox to display the Product Info window when dispensing the product. Product Info cannot be edited from the dispense form.

b. Check the Till checkbox to display the Product Info window when this product is added to a transaction in the till. The Product Info cannot be edited from the till.

c. Check the Order Maintenance checkbox to display the Product Info window when the product is added to an order. The Product Info window can be displayed manually by highlighting the stock card and clicking Info.

3. Click Okay to save and close.

Stock cards with Product Info recorded against them will display the following icon in Product Maintenance, Order Editing and Product Quick Fix:



 
Product info displays:

Dispense Form:

The Product Info cannot be edited from dispense.

Click Okay or press [Enter] to close.

Till:

The Product Info cannot be edited from the till.

Click Okay or press [Enter] to close.


Order Editing:


The Product Info can be edited.

Click Okay or press [Enter] to save and close.