For the full terms and conditions for data storage and handling, please refer to the current version of your Minfos End User Licence Agreement (EULA).

Summary of terms: 

1. The backup process expects to use an approximate maximum of 3 GB of downloads and 25 GB of uploads in your store’s bandwidth each month. It is the responsibility of you, the customer, to ensure that your internet plan allows for this data usage.

2. In the event that your data is restored from the cloud, this process expects to use approximately 10 GB of downloads. It is the responsibility of you, the customer, to ensure that your internet plan allows for this data usage.

3. The backup process will endeavour to ensure the data being backed up is clean and consistent. However, we provide no warranties for any loss of data, corruption, or inability to restore the data due to incomplete or unusable backup data, or the backup service being unavailable.

4. We specifically only backup Minfos and Minfos-related data to be used in the event of Minfos data recovery. This data is specifically extracted from your F drive. We do not backup any other data at your store.

5. Minfos backups are a requirement for our data backup support policy. Should you, the customer:

a. elect not to include the Minfos backup as part of your maintenance plan, or

b. require a hardware or software upgrade in order to successfully participate in the Minfos Cloud Backup service,

then you will then be responsible for your own backups. In this case, Minfos reserves the right to charge for issues relating to unavailable backups.

6. Backups are stored in a fault-tolerant Amazon (AWS) S3 repository in data centres in Sydney. Your customer data never leaves Australia. Backup files are encrypted prior to being sent to the repository.

7. 120 days of backups are available at any one time, given that you have been backing up for 120 days or more.