Minfos Pilot Stores Only
This article is intended for Minfos Pilot stores only. It contains new functionality that is not generally available at this time.
Normally, a Scrypt Pay invoice is created when the Scrypt Pay sale is processed at the till. In the event that the sale is not successfully submitted and the invoice fails to create, a Scrypt Pay Error is displayed:
Follow the process below to resubmit a sale to Scrypt Pay.
1. Click OK on the displayed error and navigate to the Till module.
2. Click Scrypt Pay Invoices.
The Scrypt Pay Invoices window is displayed.
The Status: Not Submitted is displayed for the Sale that was not successfully submitted to Scrypt Pay at the Till.
3. Select the Not Submitted sale and click Resubmit.
The Scrypt Pay invoice creation process is retried.
4. The results are displayed in the Scrypt Pay Resubmission window.
a. If the result is successful:
- The invoice is created successfully
- The invoice is automatically sent to the customer by SMS
- The Status of the invoice is updated to Payment Requested
b. If the result is unsuccessful:
- The invoice fails to create
- Try again to Resubmit the sale to Scrypt Pay
- Alternatively, Cancel the transaction. Refer to Cancel a Scrypt Pay invoice.
