Account Status

Description

Icon

Active

The account can be paid and sales can be charged to the account.

* Customer has an Active account

 Customer has an Active account and an active Layby

 Customer is Linked to Active Account

Inactive

No payments or sales can be charged to the account. Inactive accounts do not display at the Till, however they can be access via Customer Account Management.

Prompt displayed when attempting to charge to the account:

A screenshot of a computer error

Description automatically generated

 

 Customer has an account that is Inactive

* Customer is linked to an Inactive account

Suspended

The account can be paid, however no sales can be charged to the account.

Prompt displayed when attempting to charge to the account:

A screenshot of a computer

Description automatically generated

 Customer has an account that is suspended

* Customer is linked to a suspended account

N/A

N/A

or

Customer is linked to an account that does not exist

Account Customer

A screenshot of a computer

Description automatically generated

Linked Account

The account details displayed are from the Account Customer

A screenshot of a computer

Description automatically generated

Legend 

Available to view in any window that displays customer icons e.g. Customer Enquiry windowA screenshot of a computer

Description automatically generated