This report can be run at any time after your customer statements have been emailed (either manually or automatically) and shows the success or failure of the emails. If report contains a Failure Result, your pharmacy will be sent an automated notification to the email account provided in your Email Configuration.

Refer to Customer Statement Configuration to learn how to automate your emailed statements.

From the Customer Management module:

1. Click the Reports menu, click 2. Statements and select 8. Email Statement Send Result.

The Email Statement Send Result Report is displayed. 2. Review any Failures and correct any issues according to the Error displayed on the report.

3. Refer to Manually Email Statements to re-send the statement(s) to the required customers.