A CCA Pharmacy can manually push a problematic (where there is a disconnect between the Store and the Head Office data) transaction to their Head Office, which will then send it out to all CCA subscribed pharmacies in the group.
From the Sales Enquiry window:
1. Find and highlight the required problematic transaction.
2. Click Push to HO.
The Transaction Sent prompt is displayed.3. Click OK, the transaction will send to Head Office, and then subsequently to all CCA pharmacies in your Multi-store group.