Centralised Customer Accounts gives your customers the freedom to shop at any of your stores and receive one statement.
When all the pharmacies in your group are using Minfos Centralised Customer Accounts, your customers can go to any of your pharmacies and:
- Charge items to their account
- Find out their account balance
- Make an account payment
Your stores will be able to:
- Create and manage a single customer account across your group
- Link customers to a centralised customer account
- View customer’s account transaction history (sales, payments) and contact details
- Print an interim customer statement for any account customer
- Add a note to an account
The Head Office will be able to:
- Perform the same actions as the store
- Print or email statements in bulk depending on the customer’s preference
- Email statements automatically as part of your end of month process
- Manage payments by direct debit
- Specify user actions (e.g. prevent charging an account, manage customer account limits)
- View an audit report to see who performed an event including payment, sales and returns