Head Offices can manually undo ageing of the last Centralised Customer Accounts statement run. This can be useful if errors are discovered that need to be remedied before re-aging the statements. See Manually age Centralised Customer Account statements.
From Customer Management:
- Click the Functions menu and select 2. Undo Statements.
The Undo Customer Statements window is displayed. - Check the Continue checkbox, and click Okay.
The ageing of the statements is reversed.