Note  This article is intended for Minfos Pilot stores only. It contains either new or updated functionality that is not generally available at this time. Please look out for these new features in an upcoming Minfos software release.

Both Head Offices and stores are involved in this process. First, Head Offices generate the bank upload file for each store, then share them with the stores. Then, the stores process the file in their own online banking. For the next step, see Reconcile Direct Debit Payments for Centralised Customer Accounts.

Process for Head Office

  1. Run statements at the end of the month. See Print statements for Centralised Customer Accounts or Email statements for Centralised Customer Accounts.
    Statements for Centralised Customer Accounts enrolled in direct debit will have some differences in the footer, showing:
    1. the amount to be debited
    2. bank account details of the store

The aging section will not appear on statements for direct debit accounts.

Not Direct Debit

Direct Debit

Pay this amount xx.xx

$xx.xx will be debited from your registered bank account

Aging section

Bank details of the Master store

  1. Navigate to the new Create Direct Debit File screen.
    1. In the Customer Management module, on the menu bar at the top of the screen, click the Reports tab
    2. Click 2. Statements
    3. Click 8. Create Direct Debit Files.

      Graphical user interface, application

Description automatically generated

      The Create Direct Debit File screen is displayed.

      Note When CCA is enabled, this screen is only available to Head Office users.
  1. In the Create Direct Debit File screen, set the fields as desired.



  1. Month Ending
    • The last date included in the statement
    • The default value is the last day statements were run for
  2. Processing Date
    • The date on which the bank should process the payments
    • The default value is the 5th of the current month. If that date has passed, it will default to the current date
  3. Select store
  4. Account Balance Threshold
    • Exclude accounts below a minimum balance from being direct debited
    • The default value is 0 to include all outstanding accounts
Note A higher default value may be useful to avoid paying bank fees on direct debit payments of small sums. For example, to only debit accounts with an outstanding balance of at least $5, enter 5 in this field. Accounts with an outstanding balance below $5 will not be included in the direct debit export file, and will have their balance outstanding, which they can pay via another method.
  1. Output Directory
    • The location on your computer where the generated files will be saved. You can change this by clicking the Browse button
  1. Click OK to generate the Direct Debit file.
  2. Navigate to the file location (set in the Output Directory field).
  3. Share the file to the individual store.

Process for individual stores

  1. Upload the file to your online banking system.