Step by step instructions
Once your bank has processed the Direct Debit transactions and deposited the funds into your bank account, they will have a list of successful and unsuccessful payments available. Download this list from your bank and use it to reconcile the payments in Minfos, and mark off successful accounts as paid.
- Open the Direct Debit Reconciliation screen.
- To access this from the Customer Management module, on the menu bar at the top of the screen, click Reports
- Click 2. Statements
- Click 9. Direct Debit Reconciliation
The Direct Debit Reconciliation window will display.
- Select the required Statement Date. By default, the field will select the date from the most recent Direct Debit file generated.
All the accounts in this Direct Debit file will be listed with their balances at the time the file was generated. By default, each account is marked as Pay in the Action column.
- Select the accounts you want to mark. You can do this several ways:
- highlight a single account with the keyboard arrow keys
- highlight multiple accounts by holding down the shift or control keys and clicking on them
- click the Select All or Deselect All buttons
- Mark the selected accounts as Pay or Don’t Pay. There are several ways to do this:
Set Action to Pay
Set Action to Don’t Pay
[Alt + P]
[Alt + K]
Buttons on screen:
Mark Don’t Pay
The total at the bottom of the screen will only include the value of accounts marked as Pay.
- Click OK to perform the Action marked against the accounts. Once you click OK, accounts set to Pay will be marked Paid.
A transaction will be made against each account for the amount shown.
Note The amount cannot be changed.
By default, paid accounts are hidden. Once an account has been marked as Paid it cannot be edited. Accounts previously marked as Don’t Pay will can still be marked as Pay by completing another reconciliation.
To view paid accounts:
- In the Reconciliation screen, untick the Hide Paid Accounts checkbox.