This article will take you through the process to add outside safety net amounts to a single unlinked patient as well as to a linked family.

Add outside SN amounts to an Unlinked Patient

Access the Customer Editing window from:

  • The Dispense Form when populated with a patient, by clicking Change.
  • The Dispense Form, click Extended and select 1. Patient Maintenance and click Okay. The Customer Maintenance window is displayed. Click Find, enter the patient name. Highlight the patient and click Change
  • From Dispense Pro, click the Maintenance menu and select 1. Customers. The Customer Maintenance window is displayed. Click Find, enter the patient name. Highlight the patient and click Change.  

The Customer Editing window is displayed.

a.  The Safety Net Total Gen. field will display the patient's current General Safety Net total. This field cannot be edited and is updated when a patient has a script dispensed or the Other Safety Net Gen. field is updated.

b. The Safety Net Total Conc. field will display the patient's current Concessional Safety Net total. This field cannot be edited and is updated when a patient has a script dispensed or the Other Safety Net Conc. field is updated. 

c. If required, in the Other Safety Net Gen. field, enter the outside General Safety Net amount the patient has accrued at other pharmacies; press [Tab] to update the Safety Net Total Gen. amount. 

d. If required, in the Other Safety Net Conc. field, enter the outside Concessional Safety Net amount the patient has accrued at other pharmacies; press [Tab] to update the Safety Net Total Conc. amount.

Note If the Customer Editing window displays Cust. Safety Net and Family Safety Net greyed out fields, the patient is part of a linked PRF family and outside safety net amounts cannot be added from this window. Refer to the next section of this article for the steps on how to add outside SN amounts to a linked family.

e. Click OK to save.

Add outside SN amounts to a Linked Patient

Access the Script Options menu:

  • The Script Options menu is displayed at the end of dispensing each script.
  • With the patient selected on the Dispense Form, click Full History or press [F4]. The Script Enquiry window is displayed. Highlight a script and click Special or press [Alt + S].
  • From the Dispense Form click [Rx.done or press [Alt + []. The Script Enquiry window is displayed. Highlight a script and click Special or press [Alt + S].

The Script Options window is displayed.

1. Highlight J. Show PRF Links and click Okay or press [J].

The Family PRF Entry or Family PRF Editing window is displayed.

a. If required, in the Other Script General field, enter the outside General Safety Net amount the family has accrued at other pharmacies; press [Tab] to update the Total Script General amount. 

b. If required, in the Other Script Concession field, enter the outside Concessional Safety Net amount the family has accrued at other pharmacies; press [Tab] to update the Total Script Concession amount. 

2. Click Okay to save.