On the Dispensing screen, the customer history panel shows the script’s net price that is paid by the customer, which makes it easy to identify the scripts that have been discounted.
However, when the script is not in the customer’s history, you can use this procedure to determine if a co‑payment discount was applied to a selected script.
To identify if a co-payment discount was applied to a script:
1. On the Dispense Pro screen, click the Script Enquiry icon.
The Script Enquiry window is displayed.
2. Search for the script you want to investigate.
3. Click the script to highlight it, then click Enquire.
The Script Detail Enquiry window is displayed and shows a discount value if a discount was applied to the script.
4. Click Okay, to close the Script Detail Enquiry window.