You can choose to always exclude / include selected customers from receiving the co-payment discount, even when your default co‑payment discount configuration is set to a different value.

From Dispense Pro:

1. Click the Maintenance menu, then select:

  • ‘5. Hospitals’ - to exclude all patients attached to a selected hospital.
  • ‘6. Nursing Homes’ - to exclude all patients attached to a selected nursing home.
  • ‘7. Third Party’ - to exclude all patients attached to a selected third party carer.

The Nursing Home/Hospital/Third Party Maintenance window is displayed.

2. Highlight the correct facility, and click ChangeThe Nursing Home/Hospital/Third Party Editing window is displayed.

3. Check the Co-payment check box.

Note: The Co-Payment Discount check box is also available when adding a new carer in the carer Entry window.

4. Click Okay.

All of the customers that are attached to the selected care facility are excluded from receiving the co‑payment discount.

When you dispense to a customer that is attached to an excluded care facility, the Co-Pay] check box on the dispensing screen is disabled.