This article will cover the process required to exchange one item for another in the Minfos Till.

Video demonstration

Step by step instructions

1. Enter your Clerk Code, then click Enter.

2. Click Cancel Mode.

Cancel Mode will apply to the next single product that you scan.

3. Scan the barcode of the product being returned. Cancel Mode is no longer active.

Note: To return multiple products, click cancel mode prior to scanning each product.

4. Scan the product or products being purchased. A difference in price is shown in the sales basket totals.

• Note that the sales total difference could be a negative with an amount owing to the customer.
• If the customer was charged the incorrect price, a single line discount can be applied to the product.
  
  5. Complete the sale as normal.