Follow your store procedures for handling returns.

1. Enter your Clerk Code, then click Enter.

2. Scan the barcode of the product that the customer is returning. Alternatively, search for the products using the keyboard.

3. Click Return.

The Sale Return window is displayed, and shows the return product’s price.
4. Enter the payment type the customer receives for the return:

  • Cash - The return is finalised and the Till drawer will open.
  • Card - The Credit Menu window is displayed. Complete the sale as normal.
  • Account - The Customer Account Search window is displayed. Complete the sale as normal for an account customer.