1. On the Till, enter your Clerk Code and press Enter.
To Search for the relevant hire product:
2. Type “HIRE” and press Enter.
The Product Search Window is displayed, listing the hire products in your Minfos Database.
3. Highlight to select the product being returned and press Enter.
Note: The status of the product being returned should display OUT in the SOH column.
4. The Hire Return window is displayed.
A. Customer information is displayed, customer name and details.
B. Weeks on Hire displays the length of time which the customer hired the product.
C. Weekly Rate displays the rate which the customer was charged per cycle.
D. Due Date displays the date which the hire product was due to be returned.
E. Weeks Owing displays the number of weeks which the hire product is overdue. This can be altered if required.
F. Overdue Total displays a total amount according to the weekly rate and weeks owing to calculate a total overdue amount. This can be altered if required.
G. Deposit Paid displays the amount of the deposit in the initial transaction.
H. Amount Owing displays the total amount owing calculated by the deposit paid minus the overdue total.
I. Unselecting the Full Period Return will change the amount owing to days.
This option can be checked if you wish to charge the customer per day overdue rather than a full week amount.
J. Extend Hire can be clicked if the customer wishes to extend the hire of the product.
5. Press Enter to return to the Till window.
6. Continue to process the transaction as per normal process.
Note: Minfos will automatically deduct any overdue amounts from the deposit paid. This may result in either a charge, a refund, or no charge to the customer dependent on the number of days, weeks etc. the item is overdue.