Orders sent to suppliers are collected/marked as received and then completed at the pharmacy, not in CO. The order’s status is updated in CO throughout this process.

Orders transmitted or issued from CO:

  • Are visible in Order Maintenance at the pharmacy
  • Invoices are collected by the pharmacy via PharmX or, 
  • Orders can be marked as Received at the pharmacy

When the invoice is collected at the pharmacy, (that is, from PharmX) or the order is manually marked as received in Order Maintenance, the CO order status is updated as Received.

Back Orders

After an invoice is collected at the pharmacy, a back order is generated for items missing from the order sent to the supplier. The Back Order is also created in CO.

Completed Orders

When the pharmacy completes an invoice in Order Maintenance, the same status is updated in CO along with the invoice number.

Check the Completed filter checkbox to display completed orders.