Invalid Mobile Number

An invalid mobile phone number has been entered.

Failed the mobile number validation

Enter a mobile number with the correct format 

2

Response Message (UNAUTHORIZED)

Attempting to send an SMS message either from customer maintenance or dispense form 

Invalid credentials or the ClickSend account is not active

Contact Minfos Support.

3

Response Message (INSUFFICIENT_CREDIT)

Attempting to send an SMS message either from customer maintenance or dispense form 

Insufficient credit exists in the ClickSend main account.

Contact Minfos Support

4

Please check that Midas is enabled and try again

Attempting to send an SMS message either from customer maintenance or dispense form 

Midas is disabled 

1. Open the Minfos Server window and check for log messages such as “Midas disabled” or “Midas error”. 

2. Save any changes in Minfos and exit from Minfos. 

3. Click the Down button on the Minfos Server window then restart.

4. Check the Minfos Server window log again for confirmation that Midas is working, i.e. “Midas enabled”.

5. If error messages persist, please call Minfos Support.

5

Response Message (Unable to parse)

Attempting to send an SMS message either from customer maintenance or dispense form 

No internet connectivity