The Customer Message History Report displays details of sent SMS messages.

To display the report:

1. From the Minfos Launch Pad, click the Customers icon and then the Customer SMS History icon. Alternatively, after clicking the Customers icon, press [Alt +R] and then press 0 (zero).

The Customer SMS Message History window is displayed.

2. You can choose to filter the report by:

  1. Customer range.
  2. Date.
  3. Message send failures. Selecting the Show failures checkbox will also display messages that failed to send.

3. Click the OK button to display the report.

From left to right, the report displays:

  • The date the message was sent.
  • The send status (Successful or Failed).
  • Message content (maximum of 160 characters). If message send status is failed the error message will display.
  • Customer name and phone number.
  • User Id of the person who sent the message.
  • The summarized number of messages.
  • The records are displayed by alphabetic order of customer last name by default, then order by date ascending.