Head Offices can manually undo ageing of the last Centralised Customer Accounts statement run. This can be useful if errors are discovered that need to be remedied before re-aging the statements. See Manually age Centralised Customer Account statements.

From Customer Management:

  1. Click the Functions menu and select 2. Undo Statements.
    The Undo Customer Statements window is displayed.
  2. Check the Continue checkbox, and click Okay.

    Graphical user interface, application, Word

Description automatically generated

    The ageing of the statements is reversed.