From the Retail Till module:

1. Click the Reports menu and select E. eReceipt Audit Log.

The eReceipt Audit Log window is displayed.

 

2. The Starting Date and Ending Date default to include the last 30 days. Shorten the date period if required.

Note The report is purged during the EOD process, you cannot go back further than 30 days.

3. Click Okay to run the report.

The eReceipt Audit Log is displayed.

 

Option

Description

a. Date

Date the eReceipt was sent.

b. Time

Time the eReceipt was sent.

c. Sale #

Transaction/sale number.

d. Destination

The email or mobile phone number the eReceipt was sent to

e. Result

Success: 

  • email: the eReceipt was successfully emailed to the customer
  • SMS:  the eReceipt was successfully uploaded to the third party provider to be sent to the customer. If the customer has not received their eReceipt, contact your third party provider for support if required.

Failure: the eReceipt failed to send, try again. If it reports as Failure a second time, review your Email Configuration and then contact Minfos Support if required.

 

4. Print the report if required.