The dispenser is prompted to view/receive an owing script when:

• The dispenser scans a token for a customer where the drug matches the recorded owing
• The dispenser enters a customer who has owing scripts in the Dispense Form
• The dispenser scans a token for a customer who has owing scripts where the drug does not match the recorded owing

Receiving an owing by scanning a token for a customer where the drug matches the recorded owing

When a dispenser scans a token for a customer that matches a recorded owing, the Owing Script for ... prompt is displayed.

1. Click Yes to mark off the owing with this script.

The Owing Script Details window is displayed, showing any differences between the Downloaded script and the Owing script. 

If the drug details match, the Confirm Matching Scripts checkbox is automatically ticked.

Go to Step 5 below.

Receiving an owing by selecting the customer on the dispense form or scanning a token that does not match the recorded owing

When a patient with an owing script is selected on the Dispense Form or the dispenser scans a token for a customer who has owing scripts where the drug does not match the recorded owing, the Owing Scripts prompt is displayed.

Tip    Owing scripts can also be displayed by selecting H. View Owing Scripts from the Script Options window.

1. Click Yes to open the Owing Script Enquiry window.

2. Click Received Script.

The Script Owing Details window is displayed.

3. In the Barcode field, scan the patients token, manually enter the barcode, paste, or click the Select from ASL button.

a. If you recorded a token when the owing was created, the Barcode field is pre-populated with these details.

b. If you enter a barcode, the Script Date and Doctor fields can be ignored. 

c. If the script is a paper script with multiple items or if you are manually receiving the owing e.g. you may have a paper script without a PDS barcode enter the Script Date and Doctor, then click Okay and go to Step 7.

d. If you click Select from ASL, the Active Script List window is displayed. 

   i. Wait while the ASL populates.

         ii. Highlight the correct prescription and click OK.

4. Click Okay. 

Note    
If the patient details on the eScript do not match the patient the owing was dispensed to Minfos will prevent the owing from being received and the Error: Unable to Receive Owing prompt is displayed.

Select OK to close the error and return to the Owing Script Enquiry window.
Locate the correct token to receive the owing.

The Owing Script Details window is displayed, showing any differences between the Downloaded script and the Owing script. 

If the drug details match, the Confirm Matching Scripts checkbox is automatically ticked.

If the drug details do not match, the Confirm Matching Scripts checkbox is unticked.

5. Review the information and use the radio buttons to select the correct information. A preview of the final script information is displayed in the Marked off script (Preview) column.

6. Tick the Confirm Matching Scripts checkbox (if required) and click OK. 

The Dispense Form is populated with the selected information.

7. Review the dispensed supply with the eScript Details or with the paper script and amend if required.

Warning    As part of the owing script reconciliation process, please ensure that you are receiving the correct script for the item that has been supplied as an Owing Supply.

8. Save and process the prescription, as per your usual dispense process.

Note You cannot receive an eScript by editing the owing and unchecking the Owing checkbox.