You can choose to always exclude / include selected customers from receiving the co-payment discount, even when your default co‑payment discount configuration is set to a different value.

From Dispense Pro:

1. Click the Maintenance menu, then select:

• ‘5. Hospitals’ - to exclude all patients attached to a selected hospital
• ‘6. Nursing Homes’ - to exclude all patients attached to a selected nursing home
• ‘7. Third Party’ - to exclude all patients attached to a selected third party carer

The Nursing Home/Hospital/Third Party Maintenance window is displayed.

2. Highlight the correct facility, and click Change. The Nursing Home/Hospital/Third Party Editing window is displayed.

3. Check the Co-payment check box.

Note: The Co-Payment Discount check box is also available when adding a new carer in the carer Entry window.

4. Click Okay.

The Opt Out all Patients prompt is displayed.

5. Click Yes.

All of the customers that are attached to the selected care facility are excluded from receiving the co‑payment discount.

When you dispense to a customer that is attached to an excluded care facility, the Discount dropdown on the Dispense Form is disabled.